Hello and Welcome to ActiveWebHost.com!

Your Getting Started Guide

We are certainly glad you've chosen to host your website or websites with us!  Your success is our success and we want to make sure you get started as quickly as possible.

At first there can seem like a lot to do, but following this getting started guide will have your website online in no time!

This Getting Started Guide is intended to help you get your site up and running quickly and easily. It includes an overview of the Control Panel, information on preparing and uploading your site, and details of how to set up your email account.

 Your Domain
Let's briefly talk about your domain as it is important to get this taken care of so your website is up and running as soon as possible!  You will be one of the three items below...
I have a new domain.  If you just registered a brand new domain and you registered this domain with us, please give the domain 12 to 24 hours to become active.  This is a natural occurrence for all new domains as your new domain begins to be recognized throughout the Internet for the first time.  You can check to see if your domain is active simply by visiting the domain using your browser.  If this is you, jump down to Step 1 below. I already have a domain and during checkout, I transferred it to you.  If you already have a domain and transferred that domain to us, please give the domain 12 to 24 hours to "point" to our server.  This is a natural occurrence for existing domain transfers as the updated domain information begins to be recognized throughout the Internet.  If this is you, jump down to Step 1 below.
I already have a domain and during checkout, I did not transfer the domain to ActiveWebHost.com.  If you have an existing domain and did not transfer it to us, in other words, the domain is registered elsewhere, you will need to manually change the name server information.  For videos on how to do this, please click here.  In your setup email, there is a section called "Name Server Information."  Use this information to change your old name servers at your domain registrar (where your domain is registered) to the new name servers as indicated in the setup email. This change will "point" your domain to your server at ActiveWebHost.com.  After you have made this change, please give the Internet 12 to 24 hours to see this change.  This is a natural occurrence for existing domain transfers as the updated domain information filters out to the Internet.  Once this is complete, jump down to Step 1 below.
 Step 1 - Log In To Your Control Panel
Let's take the plunge together!  Your Control Panel is packed with features to help you build, manage and promote your site.

Let's start first with logging in...

CONTROL PANEL LOG IN

It's easy to log in to your Control Panel, simply visit:

http://www.yourdomain.com:2082

Make sure to replace "yourdomain.com" in the example above with your actual domain name.  In your setup email, you will find your master username and password to log in to your Control Panel.

Your control panel allows you to do many things all with a simple point-and-click.

Let's setup an email account to see how easy it is to use.

 Step 2 - Setup Email Account
It's time to setup an email account.

Take a few minutes, kick back and watch a video on how to setup an email account.

It's as easy as clicking here!  Then click the “Watch Movie” beside “Creating a POP email account” and you’re on your way.

See how easy that is!

Here are the more traditional text instructions to setup an email account:

Log in to your control panel >> click Add/Remove Accounts >> click Add Account >>

Then fill in the name and password you would like for your email account and then click Create.

You’re done!  Email account created!

Now let's access that email account...

 Step 3 - Access Your Email
You have two choices to access your email by using software on your computer or by accessing it using what we call webmail which uses your Internet browser just like surfing a website.

Let's start with webmail as it's convenient and you can access your email from anywhere you have Internet access, regardless of what email software you have on your computer.

Let's start first with logging in...

WEBMAIL LOG IN

It's easy to log in to your Webmail, simply visit:

http://www.yourdomain.com:2095

Make sure to replace "yourdomain.com" in the example above with your actual domain name.  When prompted for your username, your username will be the full email address such as webmaster@yourdomain.com. The password will be the password you used in step 2 above.

You've logged in to your email account!  How easy is that!

Once you log in, there are three programs you can use.  Feel free to try all three.

NeoMail Simple and easy to use.
Horde Most people use this as it also includes a built in calendar, you can leave yourself notes, change the program's colors...
SquirrelMail Great for slow Internet connections (at it uses no graphics, no special formatting).  Also great for older browsers or cell phone access.

OUTLOOK, NAVIGATOR, INCREDIMAIL, THUNDERBIRD, ETC.

If you have software on your PC you wish to use to access your email, first check out Email Software Videos.

Then check out this page with screen shots of the information you need to setup your software.  It uses Microsoft Outlook in the pictures, but the information will apply to any email program.

See how easy it is!

Let's setup an email account to see how easy it is to use.

 Step 4 - Marketing
You want to know how people are finding your website don't you?

Your Control Panel can tell you things about your visitors like...

  • Websites that are linking to you,
  • If they are coming from a link in their email,
  • If they are coming from a link saved favorites in the browser,
  • What keywords and keyphrases they are using to find your website,
  • The busiest days and times of your website,
  • etc.

From a marketing perspective, that’s very useful information and it’s all automatic and it's just a click away!

Let's start first with logging in...

Log in to your Control Panel >> Click "Web/FTP Stats >> Click Awstats

In addition to Awstats, there are many other choices available, some of it useful for marketing and some of it useful if you are a techie.  Feel free to look through the other programs as there is a lot of information available to you!

See how easy it is!

Let's begin creating our website for the world.

 Step 5 - Web Design
You will need to create a website or you already have a website ready to go.  Select your choice...

 I don't yet have a website.

You have many choices available to you.  You can build it yourself or have someone else do it for you.

I want to build it myself.

You can use SiteBuilder or software on your computer like Dreamweaver or FrontPage.  If you are new to web design, we recommend SiteBuilder for it's ease of use, plus it's included with your account for free!  Even professional use it to quickly get an intelligent, robust website up in just minutes.

I want to use SiteBuilder.

Checkout these helpful SiteBuilder Videos.

Learn more about SiteBuilder.

If you're ready to use SiteBuilder...

Log in to your Control Panel >> Click "SiteBuilder Admin" >> the Site identity is the same as your Control Panel login and the password is also the same as your Control Panel.

NOTE:  SiteBuilder username/password access for you is not turned on by default.  In order to do so, please submit a support ticket to use this software beyond the trial.  You can always try it out with the trial/demo link above, but trial websites using this software expire after seven days.  If you do create a website using the trial, please be sure to include your "site alias" in the support ticket as we can take your trial SiteBuilder design and convert it over to a permanent design you can use for your website.

I want to use my own software like Dreamweaver or FrontPage, etc.

It's time to get started, click here for links to popular web development software.

I want someone else to create my website for me.

Let us build it for you!  If you don't have the time to set up your website, we can do it for you. From simple to difficult, we can help you get on the Internet today.

Sometimes you just need a change or two or a graphic modified, we are more than glad to help you so let us know how we can help!

Check out the details and let us build it for you today!

 I already have a website.

If you already have a website, you can upload it to your hosted account by FTP or your web development software.  You can also use your Control Panel, but the fastest method is to use FTP or your web development software.

We need to make sure our site is capable of staying online and not knocked offline because of billing problems...

 Step 6 - Billing
Update your billing information, upgrade your hosting account, add-on additional features, print invoices, etc.

It's important to keep your information updated with any changes to your billing information.

You can do this and more by visiting the billing software link along with your billing username and billing password in your setup email.

Checkout the billing software videos to make sure you are getting the most from your hosted account!

 Where Do I Go From Here?
There is so much more!  Learn about it all using the following points to jump to...
  • For a super fast way to learn more about your hosting features and benefits, Watch a Video!
     
  • Our Support Desk has links to the manual, videos, software, must read articles, and much more!
     
  • Let us know how we can help you.  Fill out a support ticket for further assistance.

It cannot be done yesterday, or tomorrow.  Now is what you have.  Now is all there is to work with.  Yet it is more than enough.  Do it now and it can be done.

 

  [Manual Index]

 

Copyright 2000-2006 ActiveWebHost.com. All Rights Reserved. Terms and Conditions of Use and Privacy Policy. ActiveWebHost.com - Your Success Is Our Success